Refund Policy
Last updated: January 1, 2025
This Refund Policy explains our policy regarding refunds for Karmsakha's AI-powered job search platform services.
General Refund Policy
No Refunds Policy
All sales are final. Karmsakha operates on a strict no-refunds policy for all subscription plans and services.
• Premium subscriptions are non-refundable once purchased
• Free trial periods allow you to test our services before committing
• Cancellation stops future billing but does not refund past charges
• No partial refunds are provided for unused subscription time
Why We Have a No-Refunds Policy
Service Nature
Our AI-powered services provide immediate value through resume optimization, job matching, and application submissions. Once these services are delivered, they cannot be "returned" like physical products.
Free Trial Availability
We offer a comprehensive free plan and trial periods that allow you to thoroughly evaluate our services before making any financial commitment.
Operational Costs
Our services involve real costs including AI processing, job portal integrations, and infrastructure that are incurred immediately upon service delivery.
Free Trial & Evaluation
Try Before You Buy
We strongly encourage all users to take advantage of our free offerings before upgrading to premium:
• Free Plan: Access basic resume creation and job search features
• 7-Day Premium Trial: Full access to all premium features for ₹399
• Test All Features: Try AI resume optimization, job matching, and more
• No Commitment: Cancel anytime before renewal
Exceptional Circumstances
While we maintain a strict no-refunds policy, we may consider refunds in the following exceptional circumstances:
• Technical Issues: If our platform is unavailable for extended periods
• Billing Errors: If you were charged incorrectly due to system errors
• Duplicate Charges: If you were charged multiple times for the same subscription
• Unauthorized Charges: If charges were made without your authorization
To request a refund under exceptional circumstances, contact us at billing@karmsakha.com within 7 days of the charge.
Contact Us
For questions about our refund policy or to request a refund under exceptional circumstances:
Email: billing@karmsakha.com
Support: support@karmsakha.com
Phone: +91 84400 60234
Address: Shop No 590-591, Kohinoor Textile Market, Ring Road, Surat 395002, Gujarat, India