Privacy Policy
Your Privacy Matters to Us
Last updated: December 20, 2024
At Karmsakha, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered job search platform.
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Professional information (work history, education, skills)
- • Resume and cover letter content
- • Job preferences and search criteria
- • LinkedIn profile information (if connected)
Account Information
- • Login credentials (encrypted)
- • Subscription details and billing information
- • Communication preferences
- • Account settings and customizations
Usage Data
- • Job applications submitted
- • Platform features used
- • Time spent on platform
- • Device and browser information
- • IP address and location data
How We Use Your Information
We use your information to:
- ✓ Generate AI-optimized resumes and cover letters
- ✓ Submit job applications on your behalf
- ✓ Match you with relevant job opportunities
- ✓ Provide personalized career recommendations
- ✓ Process payments and manage subscriptions
- ✓ Send important platform updates and notifications
- ✓ Improve our AI algorithms and services
- ✓ Provide customer support
- ✓ Comply with legal obligations
Data Sharing & Disclosure
We share your data with:
- • Job Platforms: When submitting applications on your behalf
- • Payment Processors: Razorpay for secure payment processing
- • Service Providers: AWS for hosting, SendGrid for emails
- • Analytics Tools: To improve our services (anonymized data)
We NEVER:
- • Sell your personal information to third parties
- • Share your data for marketing purposes without consent
- • Use your professional information for competing services
- • Disclose your job search activity to current employers
Data Security
Security Measures:
- • Encryption: AES-256 for data at rest, TLS 1.3 for data in transit
- • Access Control: Role-based access with multi-factor authentication
- • Regular Audits: Quarterly security assessments
- • Compliance: SOC-2 Type II and ISO 27001 certified
- • Data Centers: AWS Mumbai region with redundancy
- • Monitoring: 24/7 monitoring and rapid response team
Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@karmsakha.com
Data Protection Officer: Yaman Khetan
Address: Shop No 590-591, Kohinoor Textile Market, Ring Road, Surat 395002, Gujarat, India
Phone: +91 84400 60234