Privacy Policy
Your Privacy Matters to Us
Last updated: December 20, 2024
At Karmsakha, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered job search platform.
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Professional information (work history, education, skills)
- • Resume and cover letter content
- • Job preferences and search criteria
- • LinkedIn profile information (if connected)
Account Information
- • Login credentials (encrypted)
- • Subscription details and billing information
- • Communication preferences
- • Account settings and customizations
Usage Data
- • Job applications submitted
- • Platform features used
- • Time spent on platform
- • Device and browser information
- • IP address and location data
How We Use Your Information
We use your information to:
- ✓ Generate AI-optimized resumes and cover letters
- ✓ Submit job applications on your behalf
- ✓ Match you with relevant job opportunities
- ✓ Provide personalized career recommendations
- ✓ Process payments and manage subscriptions
- ✓ Send important platform updates and notifications
- ✓ Improve our AI algorithms and services
- ✓ Provide customer support
- ✓ Comply with legal obligations
Data Sharing & Disclosure
We share your data with:
- • Job Platforms: When submitting applications on your behalf
- • Payment Processors: Razorpay for secure payment processing
- • Service Providers: AWS for hosting, SendGrid for emails
- • Analytics Tools: To improve our services (anonymized data)
We NEVER:
- • Sell your personal information to third parties
- • Share your data for marketing purposes without consent
- • Use your professional information for competing services
- • Disclose your job search activity to current employers
Data Security
Security Measures:
- • Encryption: AES-256 for data at rest, TLS 1.3 for data in transit
- • Access Control: Role-based access with multi-factor authentication
- • Regular Audits: Quarterly security assessments
- • Compliance: SOC-2 Type II and ISO 27001 certified
- • Data Centers: AWS Mumbai region with redundancy
- • Monitoring: 24/7 monitoring and rapid response team
Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@karmsakha.com
Data Protection Officer: Yaman Khetan
Address: Shop No 590-591, Kohinoor Textile Market, Ring Road, Surat 395002, Gujarat, India
Phone: +91 84400 60234
Games Privacy Policy
If you play our games on the App Store or Google Play Store, please also review our dedicated Games Privacy Policy for information specific to game data collection, in-app purchases, and children's privacy.
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