Relevant for Exams
BANKINGSTATE-PSC
WazirX customers slam automatic 'WazirX ZERO' enrolment; CEO Nischal Shetty defends move.
Summary
WazirX customers expressed confusion and backlash on social media platform X over their automatic enrolment in the crypto exchange's 'WazirX ZERO' subscription service. WazirX CEO Nischal Shetty defended the venture amidst the customer complaints. This incident highlights ongoing discussions around consumer consent and transparency in the rapidly evolving digital financial services and cryptocurrency sector, a minor point for competitive exams.
Key Points
- 1Crypto exchange WazirX faced customer complaints regarding automatic enrolment.
- 2Customers were automatically subscribed to the 'WazirX ZERO' service.
- 3The customer confusion and complaints were expressed on social media platform X.
- 4WazirX CEO Nischal Shetty publicly defended the company's subscription venture.
- 5The incident raises questions about consumer consent in digital financial services.
Full Article
Some WazirX customers expressed confusion on the social media platform X, questioning their automatic enrolment in WazirX ZERO even as CEO Nischal Shetty defended the venture
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