Privacy Policy
Last updated: December 20, 2024
At Karmsakha, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered job search platform.
Information We Collect
Personal Information
- • Name, email address, and phone number
- • Professional information (work history, education, skills)
- • Resume and cover letter content
- • Job preferences and search criteria
- • LinkedIn profile information (if connected)
Account Information
- • Login credentials (encrypted)
- • Subscription details and billing information
- • Communication preferences
- • Account settings and customizations
Usage Data
- • Job applications submitted
- • Platform features used
- • Time spent on platform
- • Device and browser information
- • IP address and location data
How We Use Your Information
We use your information to:
- ✓ Generate AI-optimized resumes and cover letters
- ✓ Submit job applications on your behalf
- ✓ Match you with relevant job opportunities
- ✓ Provide personalized career recommendations
- ✓ Process payments and manage subscriptions
- ✓ Send important platform updates and notifications
- ✓ Improve our AI algorithms and services
- ✓ Provide customer support
- ✓ Comply with legal obligations
Data Sharing & Disclosure
We share your data with:
- • Job Platforms: When submitting applications on your behalf
- • Payment Processors: Razorpay for secure payment processing
- • Service Providers: AWS for hosting, SendGrid for emails
- • Analytics Tools: To improve our services (anonymized data)
We NEVER:
- • Sell your personal information to third parties
- • Share your data for marketing purposes without consent
- • Use your professional information for competing services
- • Disclose your job search activity to current employers
Data Security
Security Measures:
- • Encryption: AES-256 for data at rest, TLS 1.3 for data in transit
- • Access Control: Role-based access with multi-factor authentication
- • Regular Audits: Quarterly security assessments and penetration testing
- • Compliance: SOC-2 Type II and ISO 27001 certified
- • Data Centers: AWS Mumbai region with redundancy
- • Incident Response: 24/7 monitoring and rapid response team
Your Privacy Rights
Under GDPR and Indian data protection laws, you have the right to:
Access & Portability
Request a copy of your personal data in a portable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (right to be forgotten)
Restriction
Limit how we process your personal information
To exercise these rights, contact us at [email protected]
Data Retention
- • Active Accounts: Data retained while account is active
- • After Cancellation: 30 days for account recovery
- • Job Applications: 6 months for tracking and analytics
- • Financial Records: 7 years as per legal requirements
- • Marketing Data: Until consent is withdrawn
International Data Transfers
Your data is primarily stored in India (AWS Mumbai region). When necessary for service delivery, data may be transferred internationally with appropriate safeguards:
- • Standard Contractual Clauses for EU data transfers
- • Privacy Shield compliance where applicable
- • Encryption for all international data transfers
- • Data localization compliance for Indian users
Cookies & Tracking
We use cookies and similar technologies for:
- • Essential Cookies: Required for platform functionality
- • Analytics Cookies: To understand usage patterns
- • Preference Cookies: To remember your settings
- • Security Cookies: To detect and prevent fraud
You can manage cookie preferences in your browser settings or through our cookie consent banner.
Children's Privacy
Karmsakha is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a minor, please contact us immediately for deletion.
Updates to This Policy
We may update this Privacy Policy from time to time. When we do:
- • We'll update the "Last updated" date
- • Notify you via email for significant changes
- • Request new consent where legally required
- • Post a notice on our platform
Contact Us
For privacy-related questions or to exercise your rights:
Email: [email protected]
Data Protection Officer: Yaman Khetan
Address: Shop No 590-591, Kohinoor Textile Market, Ring Road, Surat 395002, Gujarat, India
Phone: +91 84400 60234
© 2025 Yaman Khetan (HUF). All rights reserved.
GST: 24AABHY6907R1ZE | Trade Name: Karmsakha